Returns & Exchanges
At Rainbow & Co, we want you to love your new style, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. If your purchase isn't a perfect fit, our straightforward process ensures you can get back to looking your best in no time.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the unworn garments back into their original packaging, ensuring all designer tags and labels remain securely attached.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Refund
Hand your package to any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.